US
Customer Support

All questions, concerns and feedback can be addressed to the below email or please call our store

to speak with one of our associates:

Email: [email protected]

Phone: 903-482-4034

 

1 Shipping
1.1 How long will it take for my order to process?

Orders are processed within 1 business day!

1.2 How long does shipping usually take?

We ship with USPS Priority Mail. Delivery is generally within 2-3 days.

1.3 Where does shipping originate?

From our storefront location in Van Alstyne, Texas.

2 Returns
2.1 What if I need to return a purchase?

We will include a USPS Priority Mail return label in your package so that you can easily return items to us.

3 Store Information
3.1 If I want to talk to someone in your store, can I?

Absolutely!  You can reach us during opening hours at 903-482-4034.

3.2 What are your store hours?

We are open Tuesday-Sunday. Tues – Wed 10a-6p, Thurs-Saturday 10-7p and Sundays from 12p-5p.

3.3 Do you have other locations?

Currently, our only brick-and-mortar location is in historic downtown Van Alstyne, TX.

3.4 How often do you get new items in stock?

Each week we have new items come in.

3.5 What is the best way to keep up with new releases and sales?

The absolute best way to keep up with new items and sales is to become a Pique Perks loyalty member for notice of sales and member-exclusive events. You can also sign up for our newsletter to receive email updates of sales.  You can also follow us on Facebook, Instagram or TikTok. 

3.6 I signed up for Pique Perks and love it! But who do you share my information with?

Absolutely nobody. Any personal data about our customers is for internal use only. We do not share, sell or release your data to anyone.

3.7 Who is Pique Boutique?

Pique Boutique is a family-owned women's clothing and accessories boutique in the heart of historic downtown Van Alstyne, Texas.

3.8 Do you have plus sizes available?

Yes! We offer plus sizes in many of our popular brands such as Kan Can, Umgee, Cello, Zenana, Vocal and others.

3.9 I was looking for something on your website that I saw in the store and couldn’t find it. Is it available online?

Many, but not all of our incredible fashions are available online. We must keep a few things discoverable in store after all. However, if there is something you liked and cannot find it online, give us a shout. We can either get it online for you or offer another way to purchase and ship it to you.

Powered by Lightspeed